Jubilee Surgery

Whitton Corner Health and Social Care Centre, Percy Road, Whitton, Twickenham, TW2 6JL

Telephone: 0203 405 0840

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WE ARE TAKING ON NEW PATIENTS. REGISTER WITH US ON-LINE HERE

  https://gp-registration.nhs.uk/H84031

Check on the map here  to see if you are within our practice area

 

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Welcome to Jubilee Surgery 

We are delighted to welcome you to our website. Jubilee Surgery strives to offer the highest standard of patient care in our purpose built premises at Whitton Corner.

Our practice is located on the first floor of Whitton Corner Health and Social Care Centre on the corner of Percy Road and Hospital Bridge Road near to the A316. There is a bus stop located less than 50m from the surgery that is serviced by the H22,110 and 481.

We have some limited on-site parking, two disabled parking spaces and are a step free practice.  A lift is situated in the main reception on the ground floor.  This building is shared with other facilities  so please park considerately.

Which appointment should I have?

Your… physician associate, mental health worker, social prescriber, nurse, pharmacist…will see you now!

Did you know we have all sorts of different healthcare professionals that work alongside GPs? This means you can be seen more quickly and by the most appropriate person to help you.

The reception team are fully trained to triage your requests.  They will ask a couple of questions to assess which appointment, which clinician you need to see and for how long.  All information is confidential.

You may be offered an urgent on the day appointment, 48 hours appointment or routine appointment (booked around 2 weeks in advance). You can have either a telephone or face to face appointment.  Some problems have to be face to face. Your receptionist is trained to differentiate which ailments are suitable for which appointments.

You may be offered an appointment with a range of other health professionals who work with the surgery team– physician associate, nurses, pharmacists, mental health workers and social prescribers who can also help you.  This means that you may be seen more quickly.

We are pleased to offer extended hours appointments.  This is a combination of face to face, telephone or online appointments both through the surgery and at local hubs on a Saturday, please ask at reception.

Your community pharmacy can also advise you on minor illnesses and the reception may refer you directly via the Community Pharmacy Consultation Service.

Please also note that access to Online Appointment for nursing is available through Patient Access.

If you have a life threatening emergency you MUST RING 999

Chaperones

There is a practice policy to offer all patients a chaperone for intimate examinations, such as breast, rectal, pelvic and genital exams. A chaperone is there for the protection of both the doctor and the patient; to act as a witness to that examination. Your choice to accept or decline a chaperone will be recorded. Some of our senor staff have been trained as chaperones so if you choose to have a chaperone they will be invited into your consultation.

If you wish to discuss this further please ask your doctor.

CQC Report 2018

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