Jubilee Surgery

Whitton Corner Health and Social Care Centre, Percy Road, Whitton, Twickenham, TW2 6JL

Telephone: 0203 405 0840

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Referrals

In consultation with your doctor or nurse, it may be necessary for you to see another healthcare professional for your symptoms.  You will be referred to a hospital of your choice where possible.

Routine NHS referrals are made electronically via NHS e-referrals. Urgent NHS referrals will be made within 48 hours.

My Planned Care https://www.myplannedcare.nhs.uk/ is an NHS website which has been designed to support patients who are being referred for out-patient services and it gives waiting times which are updated weekly.

For queries about hospital care, contact the hospital Patient Advocacy Liaison Service (PALS) team rather than your GP Surgery. The PALS team is there to help patients with concerns or questions they have about their hospital care. The contact details are on the hospital’s website.

 

Private referral letters may require five working days from request to collection. Please provide the name of the consultant and hospital/clinic when you request the letter.

 

SELF REFERRALS

Most referrals to other specialists will require you seeing or speaking with a GP, however, there are a number of services locally, listed below, that you are able to refer yourself to: Please see the pale blue self referral tile on the righthand side of this page for more information and services.

Anxiety, Depression, Stress – Get started – Richmond Wellbeing Service

Carers – Looking after someone – London Borough of Richmond upon Thames

Young Carers – Services for Young Carers – Richmond Carers Centre

Drugs and Alcohol – Richmond Community Drug & Alcohol Service (RCDAS) – About Us

Minor Eye Conditions Service- Please contact Specsavers Opticians Twickenham, 16-18 London Road, Twickenham, TW1 3RR on 020 8831 7520 for assessment.

GetuBetter is a self-referral app for a wide range of Musculoskeletal Injuries and Conditions and Women’s Pelvic Health, click link to begin your self-referral: https://app.getubetter.com/request-access/1/73278a4a86960eeb576a8fd4c9ec6997

Physiotherapy – RGPA Self Referral (richmondgpalliance.co.uk)

Sexual Health – https://shswl.nhs.uk/

Smoking Cessation – https://www.richmond.gov.uk/stop_smoking

 

Maternity Care– You can self-refer for maternity care to West Middlesex University Hospital at https://www.chelwest.nhs.uk/services/maternity or Kingston Hospital at https://kingstonhospital.nhs.uk/kingston-maternity/

 

Hospital Switchboard numbers:

West Middlesex Hospital- 020 8560 2121

Kingston Hospital- 020 8546 7711

Ashford and St Peter’s Hospitals- 01932 872000

Queen Mary’s Hospital- 020 8487 6000