Jubilee Surgery

Whitton Corner Health and Social Care Centre, Percy Road, Whitton, Twickenham, TW2 6JL

Telephone: 0203 405 0840

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We are unable to accept urine samples over the counter unless requested by a doctor. Please book an appointment if you think you may have a urine infection.    Covid Spring Booster Campaign- see latest news on our home page for more information.

Statement of Purpose

Statement of Purpose

Reviewed 17/06/2022 Justine Wakeford Practice Manager

Provider of primary medical care services

We provide a wide range of Primary Medical Services under both NHS and Independent arrangement, all of which apply evidence-based medical standards as established by the National Institute for Health and Clinical Excellence.

Our goal is to provide high quality, effective, treatment and advice in safe surroundings and to make the Patient`s visit to us as comfortable and productive as possible.

Patient`s Rights and Diversities are always honoured and respected at all times. The dignity and human rights of our Patients are paramount. We respect the duties and responsibilities of a doctor as laid out by the General Medical Council, as well as the principles and values of Good Medical Practice which underpin our Patient and healthcare ethos.

For routine care, we will carry out regular examinations and assessments to establish the needs and wishes of individual Patients. Treatment options are explained and choices respected.

If someone has an emergency and is a registered Patient, we will endeavour to speak to them and give advice on the day of contact and to see them within an appropriate period following contact. Other emergency care is by arrangement and availability.

Patients are regularly consulted through informal chats and Patient Satisfaction Surveys.

Appointments are established according to the needs and of the individual, with the appointments system being transparent and easy to understand.

The individual requirement for privacy will be respected at all times and all information relating to individuals will be treated in a confidential manner.

Medical Care objectives

The Practice aims to:

*Offer skilled care to enable Patients to achieve their optimum state of health and well-being.

*Treat all Patients with respect at all times.

*Uphold the human and citizenship rights of all who receive treatment, work and visit here.

*Support individual choice and personal decision-making as the right of all Patients.

*Respect and encourage the right of independence of all Patients.

*Recognise the individual uniqueness of Patients, staff and visitors, and treat them with dignity and respect at all times.

*Respect individual requirement for privacy at all times and treat all information relating to individuals in a confidential manner.