Jubilee Surgery

Whitton Corner Health and Social Care Centre, Percy Road, Whitton, Twickenham, TW2 6JL

Telephone: 0203 405 0840

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We are unable to accept urine samples over the counter unless requested by a doctor. Please book an appointment if you think you may have a urine infection.    Covid Spring Booster Campaign- see latest news on our home page for more information.

Mental Health

What to do in a crisis

24/7 Mental health crisis line: If you need mental health support in a crisis you can call the 24/7 Mental Health Crisis Line on 0800 028 8000.

The Mental Health Crisis Line provided by South West London and St Georges Mental Health NHS Trust offers emotional support and advice to people who are affected by urgent mental health issues, at any time of the day or night. It is open to everyone: both children and adults of all ages, and to people who haven’t previously accessed mental health services.

In an emergency or out of hours, if you have harmed yourself or someone else, or are worried that you might, you can go to:

Kingston Hospital
Galsworthy Road, Kingston upon Thames, Surrey KT2 7QB
Tel: 020 8546 7711
West Middlesex University Hospital
Twickenham Road, Isleworth, Middlesex TW7 6AF
Tel: 020 8560 2121

NHS and other services

If you need to, you can contact your GP on the usual number, during surgery hours.

Richmond Wellbeing Service. You can self refer to this service which offers a range of free and confidential talking therapies and specialist support to help mange stress, anxiety or depression. Contact The Richmond Wellbeing Service  Monday to Thursday 8:15am–8pm, and Friday 8:15am–5:30pm on 020 8548 5550 or via their website Richmond Wellbeing Service.

Outside of surgery hours:

South West London and St Georges Mental Health Trust
If you are an existing patient of the trust and you need to speak to someone outside of office hours you can call the crisis line on 0800 028 8000 (5pm – 9am Monday to Friday, 24 hours Saturday and Sunday).

Adults Emergency Duty Social Work Team
Telephone: 020 8744 2442
Type Talk: 1800 1 020 8744 9414
A trained Social Worker will speak to you over the phone to assess the situation and decide the best course of action.

NHS 111
24 hours a day on 111

Carers in Mind
If you are a carer for someone with a mental health problem and feel you could do with some support:
Telephone: 020 8940 7384

Carers In Mind Project – Richmond Borough Mind (rbmind.org)

Other sources of help

You might not want to talk to a family member or close friend about things that are so very difficult and/or personal. If this is the case and you are struggling, you could try one of the following help lines:

Shout. Text “Shout” to 85258
Shout is the UK’s first free 24/7 text service for anyone in crisis anytime, anywhere. Supported by a nationwide team of Crisis Volunteers, it takes people from crisis to calm every day of the week.

Samaritans 116 123
(24 hour crisis line for people contemplating harming themselves)

Kingston Samaritans Office 0208 399 6676

Saneline 0300 304 7000
6-11pm weekdays and weekends including Bank Holidays(Practical information, crisis care and emotional support)

CALM 0800585858 5pm to midnight. (thecalmzone.net)

No Panic 0300 772 9844
10am – 10pm every day (For people experiencing panic or anxiety problems)

Domestic Abuse Support: Domestic abuse – London Borough of Richmond upon Thames 

Aanchal 0845 451 2547
(24 hour crisis line for Asian women experiencing domestic abuse) Aanchal.org.uk